Triple Threat does not accept walk-ins, athletes must register on the Triple Threat website to secure private lesson enrollment.

Private lessons can be booked (1) day prior to the desired appointment date. Currently, lessons are on a 1:1 ratio.

Please be sure that your athlete has reached the appropriate skill level for the private lesson. If your athlete is NOT ready to the said registered lesson, instructors have the right to determine the level of your lesson for the proper skill progression.

Successful class enrollments will have confirmation emails sent to the provided email on file. Confirmation status with include the athletes name, appointment session, Start and end dates with times. Charge details will also include athlete, coach and private lesson example (1) of (1) or number of booked with ending of price.

If there is an outstanding balance at the time of a private lesson enrollment, a REQUEST FOR ACTIVE ENROLLMENT email will be sent to the customer, but not approved due to the outstanding charge. With receiving this request, you are not officially registered for the particular lesson.

Please be sure to remit payment of the outstanding charges.

Once completed, please send an email ([email protected]) for the lesson to be deleted from your customer account, once confirmation is sent for the deleted lesson, please re-enroll for the lesson looking to book. If the account is paid BEFORE registering for the particular class. The automatic enrollment system will operate in normal operating conditions.

Athletes or the parent guardian MUST see the front desk to check-in using their QR code or phone number for their scheduled appointment. This code can be found under “My Account” on the registration customer portal.

Triple Threat staff has the right to modify, change and cancel the appointment based on their availability, athlete no calls no shows, constant cancellations, scheduling conflicts, illness etc., Triple Threat will try its hardest to accommodate or reschedule to the best of our ability.

Please look for updates if a private lesson appointment may be canceled. An email notification will be sent to the email on file.

Closures due to weather will be determined at 4pm on weekdays and at least 2 hours prior to weekend times. Closings will be posted on social media pages, Facebook and Instagram! In the event of cancelations classes, privates and practices may move virtually via Zoom. This also applies to situations and events beyond the gyms control.

If you have a scheduled private lesson and need to cancel for any reason, please be sure to cancel directly on the enrollment portal.

Appointments can be canceled or rescheduled with no penalty up to 48 hours before the scheduled Appointment time. Canceling or rescheduling an appointment after that time may result in a cancellation fee being charged for the original Appointment booking.

In case of any cancellation or non-receipt of an appointment, or any other goods or services due to events or circumstances beyond our control; the gym will credit the customer for the registered lesson.

In the event of a closure due to weather and or a pandemic shut down, a lesson may move virtually via Zoom. Instructions on how to obtain access will be emailed to the registered members associated with the lesson.

In any event, situation, incident, or problem that may arise that is not specifically stated or covered within this set of rules and guidelines, will be acted upon at the discretion of the owners, and coaching staff of the organization.